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Jira had problems starting up

Mkurama
Contributor
February 28, 2022

I just want to ask why this error happens when I launch the jira?

Capture.PNG

1 answer

1 accepted

1 vote
Answer accepted
Dave Bosman [Realdolmen]
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February 28, 2022

Hi @Mkurama 

This could be due to corrupt plugin cache. Try the following

  1. Stop the JIRA instance
  2. Make a back up of
    • JIRA_HOME/plugins/.bundled-plugins
    • JIRA_HOME/plugins/.osgi-plugins
  3. Delete
    • JIRA_HOME/plugins/.bundled-plugins
    • JIRA_HOME/plugins/.osgi-plugins 
  4. Restart JIRA

Regards

Dave

Mkurama
Contributor
February 28, 2022

Hi @Dave Bosman [Realdolmen] Thanks for your quick response.

To stop JIRA instance I have to stop it from services right?

Dave Bosman [Realdolmen]
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 28, 2022

Hi @Mkurama 

How to stop and start Jira is documented here 

Regards

Dave

Mkurama
Contributor
March 1, 2022

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