Kanban board not displaying issues when Swimlanes are added

[Mike McGowan]

I have a Kanban board that does not display two issues associated with an Epic that display when I run the base query (aside of the board and within the board when no swim lanes are added).   When I add any swim lane (by Epic) these two issues are no longer displayed.   They do display when I make the swim lane by resource (or anything else).     The issues are associated with the Epic and the Epic has a status of "In Progress".

I am hoping that someone can suggest some next trouble-shooting/triage steps.    We are running JIRA Server v7.1.2.

[Mike McGowan · Accepted solution]

I should have shared my original query (which I did not spend enough time studying) before posting my original post

Original -- "....AND (Issuetype != Epic OR issuetype = Epic AND "Epic Status" != Done) AND ....."

when I changed the bold above to the bold below

 "....AND (Issuetype != Epic OR issuetype = Epic AND resolution = Unresolved) AND ....."

"Epic Status" is a custom field that the creator of the Epic had set (incorrectly IMO).    The updated query retrieved one more issue (the Epic in question) and naturally the Epic now displays on the Kanban board when the Swimlanes are set to "by Epic".