Migrate only the active Users present in the Active Directory to the Jira Internal Directory

[Ganesh Choubey D]

Hello Community,

    We are currently working on the migration project which has nearly 70000 users but we are planning to move only the active users present in the Instance as we are testing out the migration when we try to migrate the users and groups first the whole instance of 70000 users are getting migrated (with the option of "Preserve Group Members") which is a bad sign.

    In the next phase we decided on transfering the active users of the AD into the Internal directory and Migrate (we had SSO intergrated in the cloud) so i had referrred

"Migrating from External Directory to Jira Internal User Directory"

Ref Link: https://confluence.atlassian.com/jirakb/migrating-from-external-directory-to-jira-internal-user-directory-968659306.html

1st Option:"Manually Recreate Users and Groups in Jira"     is out of Question because of the Active License count being 2500 Users which is a lot of mannual work

2nd Option: Plugin: The document has a plugin suggested "User Management For Jira" which is not getting installed in our instance for some firewall restrictions

Any suggession on other alternative plugin insteaded of this is highly appreciated

3rd Option: Database commands Highly risky but the last resort for this action.

Can anyone help me guide through the Migration of  Active Users Migration from the External Directory to Internal Directory

Thanks & regards

Ganesh

[Trudy Claspill]

Hello @Ganesh Choubey D 

Rather than migrating user to the internal directory, have you considered changing the configuration of your External Directory so that it gets only the active users?

I have not specifically tried that, so if you do try it I suggest you use a replica test environment to see how that works out.

[Ganesh Choubey D]

Hi Trudy 

    The problem is that we do not have any access on the  AD part as it is made only accessable for the internal team and the AD has been synced across various application (Ex: Confluence , Bit Bucket) where some users are using Confluence actively but they are not using Jira application so it will be difficult to do anything in the AD part.

Thanks & Regards,

Ganesh