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Missing "User Directories" option in Jira Server

krzysztofzarebski March 6, 2019

Hi,

I want to upgrade my jira instance from 7.2.1 to 8.x, but unfortunately one of the core option (User Directories) is missing :( It's a bug or a feature ;) ?

2019-03-06_1023.png

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Petr Vaníček
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March 6, 2019

Hi,

user directories option is visible and working in our test environment. Maybe you have only Jira Administrator and your instance is using also Jira System Administrator. Look at Global permission configuration in System part of administration if there are same groups or if you have Jira System Administrator.

image.png

krzysztofzarebski March 6, 2019

Unfortunately, my admin account belongs to both groups. Do you have 8.0.1 version?

Petr Vaníček
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March 6, 2019

We have 8.0.0

Look at this page - 8.0.1 has been removed at 28th February and you can not download it from public Jira app page.

https://confluence.atlassian.com/jirasoftware/issues-resolved-in-8-0-1-966679555.html

Petr Vaníček
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March 6, 2019

They just released 8.0.2 few moments ago :-)

krzysztofzarebski March 6, 2019

Yep, it looks that I upgrade a fake version 8.0.1 on my test environment :/

Petr Vaníček
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March 6, 2019

I just upgrade our test env from 8.0.0 to 8.0.2 and it's ok - there are User Directories.

krzysztofzarebski March 6, 2019

Thank you for the confirmation, that version 8.0.2 is stable.

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