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Notification for changing the value of a custom field

Georgi Gogichev April 26, 2023

Hi,

is there a way to get a notification when a user manually changes the value of a custom field in Jira?

We have a custom field that shouldn't be changed manually in Jira and we want to track if it happens by mistake.  

Unfortunately, I can't use "changed during" and need an idea how we can track it down without comparing 2 lists (now and before) manually.

2 answers

0 votes
Craig Nodwell
Community Champion
April 26, 2023

Hi @Georgi Gogichev just curious how do you currently populate that field?

Georgi Gogichev April 26, 2023

Hi @Craig Nodwell the value of this custom field is a result of an sync with an other system. I think it is an textfield. 

Craig Nodwell
Community Champion
April 28, 2023

Hi @Georgi Gogichev you could try setting a workflow property.  Have a look at this page here.

0 votes
Aditya Verma
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April 26, 2023

Hi @Georgi Gogichev ,

If you are using ScriptRunner for Jira Plugin, you can easily create a behavior to make the field read only so that no one or selective users can edit it.

If you are on a Data Center / Cloud version you can also use inbuilt automation rules.

Thanks,
Aditya

Georgi Gogichev April 27, 2023

@Aditya Verma I asked our admins and they told me, we can't go that way with our onprem system / version. But thank you for helping :)

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