Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Notification on Status change?

Dennis Christensen May 1, 2016

Im just started using JIRA, a Scrum project (and allready love it)

I have added a extra Status column to the Sprint called Testing, and a extra user field to Issues called Tester.

I would like to send a notification (mail) to the Tester, when an Issue is moved to Testing.

How can do that?

1 answer

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 2, 2016

Have a look at the workflow and look at what "event" is fired when the issue goes from <something> to Testing.

Once you know what the event is, you can add the "tester" role to the notification scheme (you could hard-code a name or group in the notification scheme, but it's better to use a role so that your users can select who are testers in the project)

If you don't have a "simplified" workflow, then you have a better option - you can specifically add an event called "moved to testing" and change the workflow so that that event is fired instead.  Then, again, notify the test role.  This has the advantage that only "testing" emails go out - you can separate out things like "issue updated" and "issue resolved" and not bother the testers with them, and equally not bother other users with "testing" emails.

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, atlassian government cloud, fedramp, webinar, register for webinar, atlassian cloud webinar, fedramp moderate offering, work faster with cloud

Unlocking the future with Atlassian Government Cloud ☁️

Atlassian Government Cloud has achieved FedRAMP Authorization at the Moderate level! Join our webinar to learn how you can accelerate mission success and move work forward faster in cloud, all while ensuring your critical data is secure.

Register Now
AUG Leaders

Atlassian Community Events