Numeric custom field validation

[ADM Amar Msaid]

Hi everyone,

How to prevent a user to create issue when a numeric custom field value is equal to zero (the field is configured as required but the user enter 0).

i use jira work management.

Thank you

[Ste Wright · Accepted solution]

Hi @ADM Amar Msaid 

I take it that as you state "Jira Work Management", this is Cloud not Server?

Field-level validation in this manner is not possible natively, I would either...

• Use Automation to clear the field if it's "0" - and perhaps send the user an email to confirm why their value was removed. For example, the rule might be...
  • Trigger: Field Value Changed
    • Field = Number Field
  • Condition: Issue Fields Condition
    • Field = Number Field
    • Condition = equals
    • Value = 0
  • Action: Edit Issue
    • Field = Number Field
      • Value = <leave blank>
  • Action: Send Email
    • To = Initiator
    • Subject/Content = detail why value was removed
• Look for an App which can do this on the Marketplace; for example...
  • Prime Custom Fields for Jira 
  • Advanced Custom Fields
  • Validated Custom Fields for Jira
  • ...or another option from the Marketplace

Let us know if this helps!

Ste

[ADM Amar Msaid]

Thank you.