Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Open comments and attachments for one issue type

iamjustice@list.ru August 7, 2017

How? Need open comments and attachments for customers only in tasks

1 answer

1 accepted

1 vote
Answer accepted
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 7, 2017

Permissions like that are done on the project level, not issue type.

There is a request open to do permissions at issue level, but I don't think it's on the roadmap at the moment.

So, while there appears to be no way to do this on the surface, you can actually do it.  Obviously, there are add-ons which can help (Behaviours in the ScriptRunner add-on, Quisapps field security, etc), but natively, you could:

Set the permission scheme to allow the customers to attach and comment on all issues in the project.

Give tasks one workflow, and the other issue types a different one (or set)

On the NON task workflows, add status properties that change the permissions to dissallow the customers group (or role or whatever). 

If, for example, you have your internal users in the group "developers" and your customers are not in it, then you could say jira.permission.comment.group=developers

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events