Out-of-Office Email Reply to Jira

[Luis Laurenzo Dapat]

What happens if Jira sends an email to someone who set up an automatic out-of-office email? I've tried it out, but I'm not sure where to find the OOO email reply to Jira if there ever was a reply.

[Mirek · Accepted solution]

That kind of emails should have a special header that Jira should ignore when parsing email Inbox. If you do not have if it should be enabled. Please check documentation for more information

https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html

Best Practice section*

[Luis Laurenzo Dapat]

Thanks, Mirek. I've already seen the link you attached prior to the question, and I thought that there would be another answer. But it appears this is the best way to go about it. 

Thanks again for your help!