API Timestamp error

[Debraj neogi]

We are seeing a discrepancy in the format in which the time for bug creation is being returned on Stage and PROD environments for JIRA.

When we are making a call to JIRA stage environment to fetch bug details, the timestamp for Created being returned is: 2016-03-14T06:08:27.000-0700. While making the same call on PROD, returns the timestamp as: 2016-04-29T09:18:27.000+0000

Is there some system setting we need to tweak to resolve the differences?

Thanks.

[Nic Brough -Adaptavist-]

What do the created dates on the issues you are pulling say when you view them in the UI?

[Debraj neogi]

Hi Nic,

Created: 22/Apr/16 20:21 on UI.

[Nic Brough -Adaptavist-]

On both issues?

Also, when you say "making a call", what is that call?

[Debraj neogi]

On prod:

Created:22/Apr/16 20:21

On stage:

Created:14/Mar/16 18:38

API call: /rest/api/2/issue/ISSUE-ID

[Nic Brough -Adaptavist-]

Ok, I think I can explain staging - the date/time you get over REST is the raw date/time stamp on the data.  The UI is shifting the display because of your time-zone settings.

The date in production makes no sense to me though.  It's as though you're looking at a totally different issue in the UI and over REST.