Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

About Resolation in jiRA

Radha Chhuttani
Contributor
April 20, 2018

Hi

 

 

Now i can create workflow but i want to know how cna i Change resulation status for flow

3 answers

0 votes
Alfonso Leiva [ServiceRocket] April 20, 2018

Radha, if you have the Resolution field in a transition screen, you should also have the Resolve Issue permission.

Radha Chhuttani
Contributor
April 26, 2018

YES

0 votes
M Amine
Community Champion
April 20, 2018

Hi,

Just add a post-function in your transition to the "DONE" status. 

Here is a detailed documentation : link.

cheers

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 20, 2018

Please never say "resolution status" when talking about Jira.  They are different things, and you could easily end up with nonsense answers if someone makes the wrong assumption about which one you really mean.

Resolution is a field which has a global list of options and you should only give it a value when "closing" an issue.

I am not sure what your question is, but at a guess, it's about only allowing the users to use a limited sub-set of the resolutions you have.  If you want to restrict the list of available options for it, then you can use workflow properties to limit the list.

Radha Chhuttani
Contributor
April 20, 2018

I mean that when I done my task it should change resulation but in my current customise work flow i m unable to change resulation from unsolved to solved or done so please guide me

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 20, 2018

Ok, put a post-function for "update field" in the transition where you want to set a resolution.

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, jira cloud certification, managing jira projects, jira project administration, jira cloud exam, atlassian certification, agile project management, jira workflows, jira permissions, jira training, jira cloud skills, atlassian learning

Become a Certified Jira Service Project Expert 🦸🏻‍♂️

Validate your expertise in managing Jira Service Projects for Cloud. Master configuration, optimize workflows, and manage users seamlessly. Earn global 🗺️ recognition and advance your career as a trusted Jira Service management expert.

Get Certified! ✍️
AUG Leaders

Atlassian Community Events