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After restoring Jira from the backup Jira doesn't work and I don't have administrator links

Alex Miasnikov
Alex Miasnikov
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August 15, 2013

I was doing a migration from local jira to jira OnDemand. I imported local backups into Jira OnDemand and looks like import finished with errors. Now after loging into Jira OnDemand I see only blank "System Dashboard" and have no admin rights. Why?

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Jeison
Jeison
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 15, 2013

Looks like the import process broke the user base on your instance. Please file a support ticket at support.atlassian.com and we can reset your instance to factory default, then you should be able to give the import a new try.

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