Assignee in post function not working

[Mark Wemyss]

I have defined the following post function for Create Issue.

Creates the issue originally.

— THEN

The Assignee of the issue will be set to 764632.

— THEN

Re-index an issue to keep indexes in sync with the database.

— THEN

Fire a Issue Created event that can be processed by the listeners.

However, when using auto assign, the issue being sent to the project leader instead of the user defined in the post function.

If assigning to the user manually, it works.

There are no components defined for this project.

Any tips as to why the auto assign isn't working ?

[Norman Abramovitz · Accepted solution]

I can think of two possibilities.

1) You did not state that the "Update change history for an issue and store the issue in the database" is part of your post-function chain. Without this post action, the database will not be updated with your change.

2) if you do have that post-function does it occur before the assignee post action?

I do not believe it is a permission problem since you can do the action manually.

[Mark Wemyss]

Thanks Norman.. I changed it to the following and it seems to have fixed it.

Creates the issue originally.

— THEN

Add a comment to an issue if one is entered during a transition.

— THEN

The Assignee of the issue will be set to 764632.

— THEN

Stores updates to an issue (no change history is created).

— THEN

Re-index an issue to keep indexes in sync with the database.

— THEN

Fire a Issue Created event that can be processed by the listeners.

[Norman Abramovitz]

Since this is an initial transition, I am not sure if you also need this post function or not.

"Set issue status to the linked status of the destination workflow step" I know you need it for any other transition. See this documentation:

https://confluence.atlassian.com/display/JIRA/Configuring+Workflow#ConfiguringWorkflow-Applyingpostfunctionstotransitions

[Aaron Oliver]

You need to make the "assign" step the first in the list of post functions, as explained in this knowledge base article.

5. Add a post-function, 'Update Issue Field', and set the Assignee field to desired user (if necessary, create a draft so the workflow is editable)

6. Make sure the Post-function is the first step in the list

It seems counter-intuitive to set the assignee before the issue is created, but it seems to do the trick.

[Deleted user]

If only it worked.. 

[Ricky LaFleur]

Works for me. This is for case where Post-Function in the create issue transition does not update assignee due to order. Thanks @Aaron Oliver4 !