Automatic transition after a specific time

[DanielG]

Hi,

Like similar that happens when I create an issue to Atlassian Support. I want to make a condition or post-function that after a specific time that the issue don't have any activity (3 days for example), automatic go to another transition in my workflow.

It is possible this with Jira?

Thanks in advance!

Daniel

[Nic Brough -Adaptavist- · Accepted solution]

Yep - Atlassian have published how they do this: https://confluence.atlassian.com/display/JIRA/Jelly+Escalation

[Thomas PF]

I implement by documentation that posted Nic Brough and works for me! Try it!

[Derek Sheeman]

As of JIRA 6.4 Jelly is no longer available.

[Nic Brough -Adaptavist-]

Well, the original question is two years old...

[Derek Sheeman]

It is! :) This is now handled with the Script Runner escalation service https://jamieechlin.atlassian.net/wiki/display/GRV/Escalation+Service This reply > my previous reply which was not so helpful. As nice as script runner is, honestly I miss jelly scripts.