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Automation: Create Task can't change assignee

Andreas Lorz
Contributor
February 16, 2024 edited

Hi, I'm new in automation and my first automation doesn't work as I would expect.

As Trigger I have a manuel trigger. A button that can be clicked by everyone. And then an Action for creating an issue. In this case its a Sub-Task Issue and I want to assign this issue to the user who triggered the event. The user wo pressed the automation button in an issue.

But everything I tried, everytime the issue is assigned to the Actor of the automation rule. 

What am I missing? Thanks in Advance

 

automation.PNG

 

What I find strange is that if you look in history of the created issue you can see that it was created correctly but is changed immediately after that to another value.

 

changehistory.PNG

2 answers

1 accepted

3 votes
Answer accepted
Andreas Lorz
Contributor
February 16, 2024

Ok, problem was the workflow. There was a Postfunction in the create Transition, where assignee is set.

0 votes
Arun Unnikrishnan
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 16, 2024

Hi @Andreas Lorz , 

 

I could achieve the same using the below automation. The only change I did was 'Project: Same project as trigger'

Screenshot.png

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DEPLOYMENT TYPE
SERVER
VERSION
9.12.2
TAGS
AUG Leaders

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