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Bulk users creation issue

System Team December 6, 2016

Hi,

Please advise as we try to use bulk user creation Plugin but the following error raised:

 

Cause

Referer URL: https://192.168.10.199/secure/BulkUsersAction!default.jspa

com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:

Database:

        - name:MySQL

        - version:5.1.73

        - minor version:1

        - major version:5

Driver:

        - name:MySQL Connector Java

        - version:mysql-connector-java-5.1.28 ( Revision: alexander.soklakov@oracle.com-20131125092425-yvejy3xvci77ru3k )

 

java.sql.SQLException: Got error -1 from storage engine

com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:

Database:

        - name:MySQL

        - version:5.1.73

        - minor version:1

        - major version:5

Driver:

        - name:MySQL Connector Java

        - version:mysql-connector-java-5.1.28 ( Revision: alexander.soklakov@oracle.com-20131125092425-yvejy3xvci77ru3k )

 

java.sql.SQLException: Got error -1 from storage engine

        at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.create(EntityManagedActiveObjects.java:107)

        at com.atlassian.activeobjects.osgi.DelegatingActiveObjects.create(DelegatingActiveObjects.java:63)

        at sun.reflect.GeneratedMethodAccessor587.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

        at java.lang.reflect.Method.invoke(Unknown Source)

        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)

        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)

        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)

5 answers

0 votes
Vasiliy Zverev
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January 23, 2017

MySql 5.5 and 5.6 are supported.

0 votes
System Team January 22, 2017

Dear @Vasiliy Zverev @Vasiliy Zverev

Our database is supported as per the below but still not working

Java Version1.8.0_51
Database version5.1.73
Database driverMySQL Connector Java mysql-connector-java-5.1.38 ( Revision: fe541c166cec739c74cc727c5da96c1028b4834a )
JIRA Version6.4.13
Build Number64028
0 votes
Vasiliy Zverev
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December 18, 2016

Hm, you database version is not supported by Atlassian, see this: https://confluence.atlassian.com/adminjiraserver072/supported-platforms-828787550.html

Also, it is bad idea to have different versions for test and prod instances. 

It means that you can not be sure that this which work on test instance will work on product one.

0 votes
Mohamed Ramadan 'JIRA Administrator' December 18, 2016

Hello,

We're using Bulk User Creator for JIRA version 1.5.1 as we're using JIRA v 6.1.6 in test environment and JIRA v 6.4.13 in production environment.

0 votes
Vasiliy Zverev
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December 6, 2016
  1. Check that you use compatible version of this plugin
  2. Contact to plugin developer

Also add plugin name into question labels and question body.

 

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