Can we create a custom field like description to tag users and also comment beside the usernames?

[S sunny]

I created a field wherein a developer must tag a user who is blocking the issue and comment beside the username like '@John :- please unblock to move further'.

I can use the comment section below but if they filter the issues, they will not see that it is blocked by them. Mails can be ignored. So i should be able to create a field called 'Blocked by' where developer can tag a user and comment in the same field? 

[Daniel Deng · Accepted solution]

Hi Swapan

Sounds like what you need is

1. Filter blocked issues

2. Notify the person who blocked the issue

You have multiple ways to do that

1. As you mentioned, add a user picker custom field and then add a Notification in your notification scheme, and select that user picker custom field. But in this case, you have to select an event to trigger the notification.

2. Add a state called "Blocked" in your workflow, and assign the issue to the blocker once the issue got blocked.

3. Add a custom field or use label mark blocked issue, and assign the issue to the blocker once it got blocked. 

[S sunny]

Hi Daniel, I can see option2 can be implemented but the workflow is shared with other 2 projects hence the idea of modifying the flow was opted out.

So, I have configured a custom field> changed renderer from Default text Renderer to Wiki Text renderer where-in we can add user mentions and allow the user notify regarding the issue.

[Daniel Deng]

Hi Swapan, thanks for the update, it looks like a reasonable solution.

I am just curious how you mentioned users in the custom text field, "@" does not work from my side, did you use [~username]?