Cannot click link on dashboard

[Jill Pate]

When several users click a link on the dashboard, it does not take them to that page, instead, it leaves them on the dashboard.

[Jill Pate]

I am going to close this conversation, as I just heard from our Local IT department that they are going to re-image her computer on Thursday, as she has been experiencing other computer issues.

[Jill Pate]

Thank you Nic and Paulo for responding!!!

[Jill Pate]

I am going to close this conversation, as I just heard from our Local IT department that they are going to re-image her computer on Thursday, as she has been experiencing other computer issues.

[Paulo Hennig]

To check if it's nothing by the client side, run the same operation on different web browsers using the development tools to check if you receive any HTTP error

[Jill Pate]

I don't know what the development tools are that you are referencing.

[Nic Brough -Adaptavist-]

Most browsers have developer tools in them that can tell you what a page is doing, especially when there is an error. A glance at the Firefox I'm running has "developer" in the actions drop-down (and I've added Firebug because I need it, and that can tell me a lot about about page problems too)

[Jill Pate]

She e-mailed and said that she is on IEv9, as she was on maternity leave when we upgraded to IEv11. Will get her upgraded and have her retest.

[Nic Brough -Adaptavist-]

What link is breaking?

[Jill Pate]

When they click on a link in the "Assigned to Me" or some other gadget, the screen flashes like the page will open, but it just shows them the dashboard.

[Nic Brough -Adaptavist-]

Ok, when you hover over the link, what does your browser say the link goes to?

[Jill Pate]

I am not having the issue - one of my users are. She is in a meeting. Let me ask her when she is done.

[Jill Pate]

She was in a meeting until late, so I was unable to meet with her to further troubleshoot. She e-mailed and said that she is on IEv9, as she was on maternity leave when we upgraded to IEv11. Will get her upgraded and have her retest.