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Cannot create project from template using trial license

Shubra
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October 28, 2018

I have created a template to be used for creating new project in JIRA. When I try to create the project using this template it gives error "Error with license: The evaluation license has expired. Please contact your JIRA administrator". But when I check Administration -> Application -> Version & License, I can see software Jira trial is still active and will expire in 4 days.

Jira Version: Jira Core 7.11.1

1 answer

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Amirul Ikhwan Omar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 28, 2018

Hi Shubra,

What kind of project you are trying to create? Do you have multiple product license in your JIRA such as Service desk and Sofware? Can you provide a full screenshot of your Version & License page? 

Shubra
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 28, 2018

I have already created a template for the project. I am using that template to create the project "Projects -> Create Project from Template -> <Select template>". 

I have the evaluation license for the JIRA server.

 image.png

Shubra
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 4, 2018

Can someone help me solve this issue....

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