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Categorization in JSD

Greg Mora
Greg Mora
Contributor
December 21, 2017

We have been using Jira Software for quite sometime but just recently purchased JSD. How does your IT use/differentiate between Components, Labels, Product Categorization, and Operational Categorization?

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Greg Mora
Greg Mora
Contributor
December 28, 2017

So what would components be used for? 

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Gregor Kasmann_Actonic
Gregor Kasmann_Actonic
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December 21, 2017

To categorize activities and issues it is good idea to use JIRA Service Desk Requests https://confluence.atlassian.com/servicedeskcloud/configuring-request-types-and-workflows-732528910.html

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