Change assignee based on custome field in workflow post function

[Vidula Kulkarni]

Hi, How do I change assignee depending on the value of a custom field as a post function of workflow transition?

We have a custome field called 'Requesting Client'. If this has a value 'Internal Test Team', the assignee should be changed. This needs to happen as a post function during a particular transition in our workflow.

Thanks

[Andris Grinbergs · Accepted solution]

One of options is following:

Create as many transitions as you have custom field different value options. In each put condition for specific value and post function : "Update Issue Field" for specific assignee value.

[Boris Green]

I'm not sure this is an option as the users will have to choose from executing two transitions that are logically the same and in some cases the transition will not be allowed and they'll have to choose the other wchich seems confusing to me.

[Boris Georgiev [Appfire]]

I'm not sure this is an option as the users will have to choose from executing two transitions that are logically the same and in some cases the transition will not be allowed and they'll have to choose the other wchich seems confusing to me.

[Andris Grinbergs]

For example:

==================

Transition 1

Name: ABC

Condition: Value Field (Requesting Client = Internal Test Team

Post function: Update Issue Field (Assignee = some_user)

==================

Transition 2

Name: ABC

Condition: Value Field (Requesting Client != Internal Test Team)

Post function: -

[Andris Grinbergs]

Users will only see one transition(Because of condition(not validator)). So they will choose correct one every time.

[Boris Georgiev [Appfire]]

Yes you're right, i missed that :)

[Stéphane Eursels]

The only problem is that you cannot have two transitions with the same name.

It's work but It's not completely transparent for the user.

[Boris Georgiev [Appfire]]

You can use a post function from Jira Misc Workflow Exensions("Set Field Value to constant or Groovy expression") to set the asignee field value. It allows putting a groovy condition, so the field will be set only if the condition is true.

[Stéphane Eursels]

This solution looks better but I don't have the experience to make it.

[Stéphane Eursels]

The only problem is that you cannot have two transitions with the same name.

It's work but It's not completely transparent for the user.

[rishi_goel]

Can we use this for "create issue" transition? I do not see Conditions for create issue transition. We have JIRA on demand instance.

[Vidula Kulkarni]

Creating 2 transition with different conditions works great. Thank you very much.

[Vidula Kulkarni]

Thanks Boris and Andris. I will try these options and post my feedback.