Change of status in script listner

[Rafał Baczyński]

Hi,

I've problem with script below:

import org.apache.log4j.Level
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.bc.issue.IssueService
import com.atlassian.jira.issue.IssueInputParametersImpl
import com.atlassian.jira.workflow.JiraWorkflow
import com.atlassian.jira.workflow.WorkflowManager
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.ModifiedValue
import com.atlassian.jira.issue.customfields.manager.OptionsManager
import com.atlassian.jira.issue.customfields.option.Option
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder
import com.atlassian.jira.security.groups.GroupManager
CustomFieldManager cfm = ComponentAccessor.getCustomFieldManager();
DefaultIssueChangeHolder changeHolder = new DefaultIssueChangeHolder();
CustomField lastClientCommentCf = cfm.getCustomFieldObject(11200L)
def commentManager = ComponentAccessor.getCommentManager()
def issue = event.issue
def commentList = commentManager.getComments(issue).sort{it.getCreated()}
GroupManager gm = ComponentAccessor.getGroupManager()
def comment = commentManager.getLastComment (issue)
// MODYFIKACJA-------------------------------------------------------
def currentUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
def issueManager = ComponentAccessor.issueManager
def issue2 = issueManager.getIssueObject(event.issue.key)
IssueService issueService = ComponentAccessor.getIssueService()
def actionId = 281 // change this to the step that you want the issues to be transitioned to
def transitionValidationResult
def transitionResult
def customFieldManager = ComponentAccessor.getCustomFieldManager()

log.debug("The issue type is: " + issue2.getIssueType().name)
log.setLevel(Level.DEBUG)
//---------------------------------------------------------------------
//log.error("Dodanie znacznika do komantarzy")
//log.error((gm.isUserInGroup(comment.getUpdateAuthorApplicationUser(), "jira-servicedesk-users")) || (gm.isUserInGroup(comment.getUpdateAuthorApplicationUser(), "Jsu-partners-team")) || (gm.isUserInGroup(comment.getUpdateAuthorApplicationUser(), "jira-software-users")))
if(comment && ((gm.isUserInGroup(comment.getUpdateAuthorApplicationUser(), "jira-servicedesk-users")) || (gm.isUserInGroup(comment.getUpdateAuthorApplicationUser(), "Jsu-partners-team")) || (gm.isUserInGroup(comment.getUpdateAuthorApplicationUser(), "jira-software-users")))){

lastClientCommentCf.updateValue(null,issue,new ModifiedValue(issue.getCustomFieldValue(lastClientCommentCf),null),changeHolder);
}
else
{
lastClientCommentCf.updateValue(null,issue,new ModifiedValue(issue.getCustomFieldValue(lastClientCommentCf),findCustomFieldOption("11200L","T")),changeHolder);
//---------
log.info("znacznik")
transtionIssue(issue, currentUser, 281)
log.info("znacznik2")
//----------
}

private def findCustomFieldOption(String customFieldId, String optionString) {
OptionsManager optionsManager = ComponentAccessor.getOptionsManager();
List<Option> options = optionsManager.findByOptionValue(optionString);
if (options.iterator().hasNext()) {
Option option = options.iterator().next();
return option
} else
return optionString;
}

void transtionIssue(Issue issue, ApplicationUser user, int transitionId)
{
//def currentUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
def issueManager = ComponentAccessor.issueManager
IssueService issueService = ComponentAccessor.getIssueService()
def actionId = transitionId // change this to the step that you want the issues to be transitioned to
def transitionValidationResult
def transitionResult
def customFieldManager = ComponentAccessor.getCustomFieldManager()
log.debug("Function transtionIssue -> The issue type is: " + issue.getIssueType().name)


transitionValidationResult = issueService.validateTransition(user, issue.id, actionId,new IssueInputParametersImpl())

if (transitionValidationResult.isValid()) {
transitionResult = issueService.transition(user, transitionValidationResult)
}
log.info("znacznik3")

}

At the end I've got function to change status by transition, but it dosen't work and I don't know why :( 

Logs:

Time (on server): Mon Oct 21 2019 19:30:49 GMT+0200 (czas środkowoeuropejski letni)

The following log information was produced by this execution. Use statements like:log.info("...") to record logging information.

2019-10-21 19:30:49,500 DEBUG [runner.AbstractScriptRunner]: The issue type is: Zgłoszenie PLZAM
2019-10-21 19:30:49,507 INFO [runner.AbstractScriptRunner]: znacznik
2019-10-21 19:30:49,507 DEBUG [runner.AbstractScriptRunner]: Function transtionIssue -> The issue type is: Zgłoszenie PLZAM

As we can see "znacznik2" and "znacznik3" did not appear in the logs.

Everything works fine until this point:

lastClientCommentCf.updateValue(null,issue,new ModifiedValue(issue.getCustomFieldValue(lastClientCommentCf),findCustomFieldOption("11200L","T")),changeHolder);

The field value is set here, and then I would like to do transition 281.

[fjodors · Accepted solution]

Hi

I think you can use WorkflowTransitionUtil in script runner listener if you need to update issue status

Below is code example, try something like this:

import com.atlassian.jira.workflow.WorkflowTransitionUtil;
import com.atlassian.jira.workflow.WorkflowTransitionUtilImpl;
import com.atlassian.jira.util.JiraUtils;
...
WorkflowTransitionUtil workflowTransitionUtil = ( WorkflowTransitionUtil ) JiraUtils.loadComponent( WorkflowTransitionUtilImpl.class );
...
MutableIssue issueToUpdate = (MutableIssue) event.issue;
ApplicationUser currentUser=event.getUser();
int actionID=999; //your transition ID
...
workflowTransitionUtil.setIssue(issueToUpdate);
workflowTransitionUtil.setUserkey(currentUser.getKey());
workflowTransitionUtil.setAction (actionID) //transition or action ID
// Validate and transition issue
workflowTransitionUtil.validate();
workflowTransitionUtil.progress();

[Rafał Baczyński]

Thx for your reply :-) 

My code works correct :)