Comment field create issue - screen transition

[Sir Be]

A) I want to have the comment field avaible when an user creates an issue.

All important info should be entered in the issue description, but the user can still supply some extra info in the comment field.

B) Also i want the comment field to show in a screen when an user does a transition.

When i look at my field configuration:

Comment [Wiki Style Renderer]

This field can not be placed on screens by users.

Is it possible to do A and/or B in 1 move (so create and comment at same time, not create then add a comment or do transition then add comment)?

Working in JIRA 4.2 .
Thank you in advance.

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi Bert,

A) A workaroud is to create a custom field ("Extra Info"), add it on creation screen and implement a post function that will move this Extra Info to a comment

B) in order to have comment in each transition, you need just to create an empty screen and associate it in each workflow transition.

Hope this helps,

Fabio

[Sir Be]

A) Ok, I already know how I will do it.

B) Damn, it's just that easy ...

Was looking way to far.

Thanks for the quick answer !

[Fabio Racobaldo _Herzum_]

You're welcome Bert. Have you a good job :)

[Jonathan Reyes]

May I ask how what type of post function you chose?

[Jonathan Reyes]

Did you have to use a plugin to move Extra Info to a comment?

[MSDE]

Can I ask what the destination field is when you copy the "Extra Info" to the standard comment field?

[Lillian Shibata-Salley]

Ok but gone to adding parameters and the source field is ok but destination field doesn't contain "Comment" field? Am I looking at the wrong place?

[Fabio Racobaldo _Herzum_]

Gents,

you should use the following PostFunction "Copy Value From Other Field" provided by JSU Jira Suite Utilities.

At that time this plugin was free :)