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Control-M integration with JIRA Service Desk

JDave
Contributor
August 10, 2018

I am looking to automatically create an issue in JIRA Service Desk - when a BMC Control-M Job fails.   Has anyone done this?

3 answers

1 vote
JDave
Contributor
July 15, 2020

I had to complete with writing scripts - had a developer assist -and was able to get it to work.   No app available for the integration.

mahendra akhil July 16, 2020

hey Dave is it possible to integrate both the apps, does it works for you by writing scripts. let me know some idea please. 

0 votes
mahendra akhil July 13, 2020

Hi even i have same question, is there any way of integration of jira and control M

0 votes
Mauricio Karas
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 14, 2018

Hello, Dave. Thanks for reaching out to the Atlassian Community!

My suggestion is to use Jira's REST API, use the following REST call:

POST /rest/api/2/issue

I don't know if Control-M has a way to make an HTTP call(with payload) when a job fails. I understand that it also has a REST API, so you could create an application in the middle that connects Control-M to Jira, although it would be easier to just make the POST request when something fails.

Kind regards,
Maurício Karas

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