Hi,
is possible to customize incoming email parser in order to detect the correct issue not with issue key in email's subject but with custom field in email's subject?
Example
issue key XXX-555 with custom field issueNumber IN05/2014
Is possible to customize incoming mail parser in order to accept emails with subject:
IN05/2014 - New incoming email
instead of subject
XXX-555 - New incoming email
Thank you in advance
Regards
Not off-the-shelf. The built-in email handlers rely purely on the subject line containing the issue key.
You will need to find or write a new email handler that can read the incoming fields and parse them. JEMH is the one I'd always reach for on this.
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