Dashboard gadget to dispay TIME IN STATUS & how much user spend time on status?
4 answers
1 accepted
Hello @Sami Ahmed Shaik ,
I am afraid what you are looking for is not available out-of-the-box in Jira. Each issue shows its own history under History tab but it is only for a single issue.
As for JQL, it is only used to filter issues. JQL cannot perform calculation or show issue histories. You can only add fields on issues as columns to the search screen.
For a ready built solution that offers great fexibility and details, our team at OBSS built Timepiece - Time in Status for Jira app for this exact need. It is available for Jira Server, Cloud and Data Center.
Timepiece allows you to see how much time each issue spent on each status or assigned to each assignee as well as entry/exit dates for all statuses. You can calculate averages and sums of those durations grouped by issue fields you select. (For example see the average InProgress time per project and per issuetype). You can also combine statuses into consolidated columns to see metrics like Ticket Age, Cycle Time or Lead Time.
The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well.
The app has Custom calendar support which means you can get your reports based on a 24/7 calendar or your custom business calendar. (This one is important because a 24/7 calendar in most cases shows misleading data. For example an issue created at 16:00 on Friday and was resolved at 09:00 on next Monday seems to stay open for 2,5 days but in terms of business hours, it is only a few hours. You can see this using Time in Status by OBSS.)
Using Timepiece - Time in Status for Jira you can:
- See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
- Calculate averages and sums of those durations grouped by issue fields you select. (For example see average InProgress time per project and per issuetype.)
- Export your data as XLS, XLSX or CSV.
- Access data via REST API.
- Visualize data with various chart types.
We've introduced the dashboard gadget to Time in Status cloud version and will beadding the gadget to the server version soon.
EmreT
Hello, @Emre Toptancı _OBSS_
I have a problem with this gadget. For the first couple of minutes it works fine with JQL request, and then it is always showing this issue and not showing the filter results.
Hi @Sami Ahmed Shaik ,
It is not available out-of-the-box in Jira. However, status transition dates for each issue is available via rest api. You can get it over Jira rest api as below. Then you need to parse the response, extract the data for each issue and make your calculation.
Or, you can try Marketplace apps which do the parsing and calculation for you. You can try Status Time app developed by our team at Bloompeak. It provides reports on how much time spent on each status as well as status entry dates.
Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days. It has various other reports like assignee time, status entry dates, average/sum reports(eg. average in progress time per project).
Here is the online demo link , you can see it in action and try.
Hope it helps.
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