ERROR SERVER

[Antoine]

Hello, when i want to connect to my evaluation instance, JIRA send me this message : error.PNG

Does anyone know how to fix this?

error.PNG

[Nic Brough -Adaptavist- · Accepted solution]

You'll need to read the application log for more detail - "internal server error" could be almost anything.  Look for <JIRA home>/log/atlassian-jira.log (although there are other logs in that directory which may tell you more too, that's the one to start with)

[Antoine]

ok thank you Nic, i'm going to check

[Antoine]

I don't have this file in Atlassian\JIRA\logs

[Nic Brough -Adaptavist-]

Could you list all the files in <jira-home>/logs?  Note that this is the data directory for JIRA, not the installation directory

[Antoine]

Oh ok thanks, i got it !