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Epic Link is not updated is not updated for customer request after updated for Linked Bug

Epic Link is not updated is not updated for customer request after updated for Linked Bug

I have a Bug which is linked to a Customer Request

in the Bug level , Epic Link = X

In JQL - I can see for the Customer request, Epic link = X (this is correct following the Bug/Customer Request linkage)

Then, I update the Bug Epic link to Y

Now in JQL the Customer request Epic link = X still although it was updated in the Bug .

Any idea why ? how can I have the last updated/current Epic Link in the JQL for the Customer request as well ?

1 answer

0 votes

Hi Oded,

What about doing a re-fetch of the issue after your bug-change?

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Thanks Dick

As far as I understand, re-fetch is avaiable for cloud platform only (we use data center) and to be done by the admin

any other way ? or manual "re-fetch" somehow avaiable ?

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We're running Jira Datacenter 9.4.14 with Automation for Jira 9.1.1.
You can find it under the blue action icons:

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Any other way (even manual) not which can be done by a not-admin user ?

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