Error with Jira portfolio plan

[ALMH]

Hi,

We are getting issues with Jira portfolio in our Jira instance.

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Problem 1 :
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We have a project with one release already.
When we create plan and choose the board, releases are not listed. Refer below screenshot.

Error in log file :
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2019-04-04 13:30:10,585 https-jsse-nio-6080-exec-57 url:/jira/secure/PortfolioPlanView.jspa username:user ERROR user 810x29037334x14 gzr3qd 10.217.60.89 /secure/PortfolioPlan
View.jspa [c.a.r.j.env.rank.BaseJiraEnvironmentRankService]
com.atlassian.rm.common.bridges.agile.rank.BatchAgileRankException
at com.atlassian.rm.common.bridges.agile.rank.AgileRankOperationResponse.create(AgileRankOperationResponse.java:42)
at com.atlassian.rm.common.bridges.agile.InternalAgileRankService.rankLast(InternalAgileRankService.java:92)
at com.atlassian.rm.common.bridges.agile.BaseAgileRankServiceBridgeJpo.rankLast(BaseAgileRankServiceBridgeJpo.java:38)
and another one:

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Problem 2 :
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We created a release inside portfolio plan.
when we commit this release, we are getting error as shown in below screenshot.

Error in Log file :
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2019-04-04 13:33:28,524 https-jsse-nio-6080-exec-47 url:/jira/rest/jpo/1.0/versions/commit username:user ERROR user 813x29052327x5 gzr3qd 10.217.60.89 /rest/jpo/1.0/versions/commit [c.a.r.j.c.scenario.common.BaseScenarioEntityCommitService] For input string: "SCEN-89be4826-e088-4195-b27d-a703bc6d2362"
java.lang.NumberFormatException: For input string: "SCEN-89be4826-e088-4195-b27d-a703bc6d2362"
at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65)
at java.lang.Long.parseLong(Long.java:589)
at java.lang.Long.parseLong(Long.java:631)
at com.atlassian.rm.jpo.core.rank.DefaultIssueDomainKeyRankService$1.convert(DefaultIssueDomainKeyRankService.java:35)
at com.atlassian.rm.jpo.core.rank.RangedItemKeyToRankIdService.parseDefaultRange(RangedItemKeyToRankIdService.java:125)
at com.atlassian.rm.jpo.core.rank.RangedItemKeyToRankIdService.get(RangedItemKeyToRankIdService.java:108)
at com.atlassian.rm.jpo.core.rank.BaseKeyRankService.rankAfter(BaseKeyRankService.java:205)

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Creating Epic in portfolio plan and committing it is working fine.
Error occurs only when creating release and committing.

Please help to solve the issues.

Thanks.

[Christophe De Roeck]

Hi,

Since a few weeks we experience the same issue...very inconvenient.

The issue appears in both new plans and existing ones (in which releases were already defined)

Thanks for providing a quick solution