Estou sem acesso Administrador para alterar equipes

[Bruno Souza]

Preciso de acesso administrador na ferramenta, porém estamos sem suporte, vocês conseguem ajudar?

https://anbima.atlassian.net/plugins/servlet/ac/io.tempo.jira/project-accounts?user.key=bruno.souza&project.key=SDINFRA&project.id=10401&servicedesk.serviceDeskId=5&user.id=bruno.souza

[Marcos Sanchez]

Hi,

You can gain Administrator Access of your JIRA in cases of, for example, your admin has left your company.

I give you two articles that you can read about it and they could help you:

https://confluence.atlassian.com/confeval/other-atlassian-evaluator-resources/my-admin-left-the-company-how-do-i-gain-admin-access-to-atlassian-cloud-applications

https://confluence.atlassian.com/cloudkb/cannot-access-site-admin-account-770802088.html

I was about to answer you in portuguese, but I realized that I don't speak it from 4 years ago so I answered you in english. 😓

Regards,

Marcos

[Bruno Souza]

Thanks Marcos.