Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Export / Import issues.

Andy Love March 10, 2025

I'm trying to export a set of issues from our Jira data center site to our new cloud site. 

When attempting the csv import I'm getting an error "  Error importing issue [externalId='autoid....."

Struggling to find any information to point me in the right direction. Anyone run into this issue before and know what I may be missing?

Thanks!

1 answer

0 votes
Charlie Misonne
Community Champion
March 10, 2025

Hello Andy!

Any chance your Jira project in the cloud site has a required field upon creation that is not included in your CSV export?

Is there more to that error or does it stop at autoid..... Usually it also shows the summary.
Perpahs you can identiy the issue that fails to import and inspect that line in your CSV?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
TAGS
atlassian, loom, loom for training, loom for teaching, video training, async learning, online education, screen recording, loom tutorials, loom use cases, atlassian learning, team training tools, instructional video, virtual training tools

🛗 Elevate Your Training and Enablement with Loom

Join us June 26, 11am PT for a webinar with Atlassian Champion Robert Hean & Loom’s Brittany Soinski. Hear tips, stories, and get your burning questions answered. Learn how Loom makes training and enablement easier. Don’t miss it!

Register today
AUG Leaders

Atlassian Community Events