External Usermanagement in JIRA

[Michael Saupe]

Hello,

Has someone pratical experience using External Usermanagement in JIRA 4.4?

I searched for detailed information in the JIRA documentation, but I found only these sites: http://confluence.atlassian.com/display/JIRA044/Configuring+JIRA+Options

http://confluence.atlassian.com/display/JIRA044/Configuring+User+Directories

Works it as expected or is it buggy in JIRA 4.4?
What are the drawbacks of external usermanagement in JIRA?

Currently we use "JIRA Internal Directory" and "JIRA Delegated Authentication Directory", but we are planning to switch to external usermanagement.

Cheers,
Michael

[JamieA · Accepted solution]

Works ok-ish, but it depends on how many users you have in the directory. We have something like 100k users and performance was an issue. In the end I gave up, although the main reason was https://jira.atlassian.com/browse/JRA-25915 (which looks like it's going to be fixed soon). IMHO this is getting better all the time, although when I tried to set it up it was too early for very large sites.

Only way to know if it's going to work for you is to suck it and see (in a test instance).

[Martin Bayreuther]

We did not experience any problems so far. We are running 4.4.3 and our LDAP server has about 10000 entries. There is no noticable performance impact but we are factor 10 away from Jamie.

It should be noted though that we filter this down to about 2000 real user accounts

Martin

[JamieA]

To be fair to Atlassian, the 10k number is the upper limit that they have tested with: http://confluence.atlassian.com/display/JIRA044/User+Management+Limitations+and+Recommendations - so perhaps not surprising it didn't work in my environment.