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Field 'cannot be set. It is not on the appropriate screen, or unknown.

Paulo Lobao
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April 2, 2019

Hello, 

I'm doing a migration from assembla to Jira and I encounter this issue:

Field  cannot be set. It is not on the appropriate screen, or unknown

Already tried other developer suggestions but so far nothing worked

I created the custom fields and added them to the proper screens


Screenshot from 2019-04-02 15-29-17.png

But when I look through the api of that screen I see the fields are not there.

Screenshot from 2019-04-02 15-28-28.png

I hope you can help me,

Regards

2 answers

1 vote
Nic Brough -Adaptavist-
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April 6, 2019

Have you associated those screens with the project(s) and issue type(s) you are importing the data into?

0 votes
caglad
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May 4, 2020

We are getting the same error when trying to add a start date to an issue - on an existing screen - but it seems to disappear and allow the entry the next time you try it.

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