Free add on for Service Desk?

[Khalid Qureshi]

Please confirm if anyone already working on free HelpDesk Add on for JIRA

Ask your question here...

[Pavel Zubov · Accepted solution]

Hi, Khalid.

You can try Customer Case add-on for JIRA Cloud. This add-on doesn't require any license for agents, and works with generic user accounts.

Its cost is quite reasonable, so you can always start a trial subscription and see whether it is suitable for your needs.

If you have questions, you can visit this page: https://marketplace.atlassian.com/plugins/customer-case-for-jira/cloud/overview or contact me at: pzubov@stiltsoft.com.

Regards,
Paul.

[Khalid Qureshi]

My Bad ... I mean any add on which works like JIRA Service Desk. We cannot buy more licenses for JIRA Service Desk. Any free tool which we can use as a add on for JIRA help us in logging tickets.

[Nic Brough -Adaptavist-]

I'm not aware of any that duplicate Service Desk functions to much extent - there's some which will add bits of functionality that maybe do bits of it, but not a lot

[Nic Brough -Adaptavist-]

An add-on for doing what in JIRA Service desk?  What are you looking for here?