Gantt chart completely disappeared. AddOn has not been disabled

[Søren Degn Jahns]

Hi,

As of recently our gantt charts have completely disappeared from the page where they used to be shown. Nobody has touched the configuration of the Gantt chart. We have a few other AddOns running in our JIRA instance but we fail to see how that would affect the Gantt charts. I'll attach a list of installed AddOns as well as a picture of what's missing.

• Draw.io JIRA plugin
• HipChat for JIRA
• JIRA iCalendar Plugin
• Analytics CLient Plugin
• Atlassian Chaperone
• Atlassian Universal Plugin Manager Plugin
• Bitbucket Importer Plugin for JIM
• Component Sync for Atlassian JIRA
• FishEye Plugin
• Hide Time Tracking for JIRA
• HipChat Core Plugin
• JIRA Agile
• JIRA Gantt-Chart plugin
• JIRA Importers Plugin
• JIRA Working Hours Plugin
• System Plugin: Tempo Core
• Tempo Folio
• Version Sync for Atlassian JIRA

Above is all our installed plugins. Below you will see what's being shown on the project pages for Gantt Chart.

Gannt_issues.PNG

I sincerely hope you can help me in this regard. I have tried disabling the AddOn, restart the JIRA instance and then reactivating the AddOn again. To no avail unfortunately.

Kind regards

Daniel 

[Frank Polscheit]

Hi,

please do client-side analysis as I have described on the following wiki-page (no login necessary as I have enabled anonymous access):

https://polscheit.atlassian.net/wiki/pages/viewpage.action?pageId=4980750

Kind regards,
Frank

[Søren Degn Jahns]

Hi Frank,

We are up and running again. Thank you for your time.

Kind regards

Daniel

[Frank Polscheit]

Hi Søren Degn Jahns,

please download latest version from my server at http://www.polscheit.de/plugins/jira/gantt-chart/gantt-3.2.0-JIRA6_2015-05-27T13-33-35Z.jar and install it via "upload" button on JIRA's page "manage add-ons" as system admin. Then, click on "configure" and finish add-on configuration by clicking on "apply" button to persist your settings even if you did not change any default value.

Does this work for you?

Kind regards,

Frank 

[Søren Degn Jahns]

Hi Frank,

Have you had time to read my answer yet?

Kind regards

Daniel

[Søren Degn Jahns]

Hi Frank,

This is what the console shows.

gantt_udklip_2.PNG

 I'm unsure of what the first 3 lines indicate regarding ToggleBlocks. 

Clicking on the last line in the console takes me to the "Network" tab in the developer tools. What it shows is this:

gantt_udklip_3.PNG

Thank you for the quick response!

Kind regards

Daniel