General question for Custom field in JIRA

[Neeta Dubey]

We are using JIRA 6.3.4 and have ~220 projects with around 600 custom field of different types like text box, select list, check box etc.I've below two question.

A)Is there any limit to custom field that we can add in JIRA?

B) As each project team need different workflow and screen layout we need to add multiple fields and so the field page takes ~ 3-5 minutes to load. Is this normal? Do we have any work around for this?

[Nic Brough -Adaptavist-]

The technical limit for the number of custom fields you have is far higher than 600, you'll run into performance issues and humans finding it too complex to maintain well before you hit the limit.

2-5 minutes to load a page is wrong though, and smacks of a vastly underpowered JIRA server, networking issues, misbehaving plugins, or broken browsers.  I've worked on sites with 3,000 custom fields and tens of thousands of users and issue view still only takes a couple of seconds.

Start by using the browser tools to work out which parts of the page are loading slowly, and have a look at the load on the server (specifically is the memory and/or cpu maxxed out all the time?)

[Neeta Dubey]

Thanks Nic,

However my JIRA server have 599GB of Harddisk and 369 is free of it. 16GB RAM. Is this configuration not well enough?

[Nic Brough -Adaptavist-]

Don't know. Depends on how you've configured it to allocate resources to JIRA. What is the CPU doing when you are getting 5 minute page loads? More importantly, what's the JVM doing?

[michael_ngangom]

Is this happening after an upgrade ? There are many factors which might influence the performance and it will be difficult to see what is/are the main causes of it without having a look of the logs :) but, few things that you can take care of (in general) are: 1. set heap size to 5/6GB - setting up a higher heap will in turn make the GC to take longer time to run. 2. Deactivate logging and profiling 3. There are chances that a third party plug ins is making the performance hit so disable the add-ons and check. Further to provide the answer to your first question- there is no limit as far as I know. For the second one try the above 3 recommendations and check!