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Getting 500 errors for tempo links.

Endgame IT
Endgame IT October 1, 2015

JIRA version 6.4.12

Tempo version 7.14.1.1

When I click Timesheets or Tracker, I get a 500 server error. 

 

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Like Sascha Schwegelbauer likes this
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Susanne Götz [Tempo]
Susanne Götz [Tempo]
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October 6, 2015

Hi Sascha, 

On Oct 2nd an answer has been added to the Support issue you created in our Tempo support. Restarting your system was recommended in that answer. 

Can you check your email as you should have gotten a notification about this answer. Please check also your spam filter as some emails handle JIRA mails as spam

Regards,

Susanne

 

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Endgame IT
Endgame IT October 6, 2015

A JIRA restart resolved it.

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Sascha Schwegelbauer
Sascha Schwegelbauer October 6, 2015

Same problem here - Tempo is defect for days, already put an issue into your tracker - no response.

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Susanne Götz [Tempo]
Susanne Götz [Tempo]
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October 1, 2015

Hi,

I suggest that we continue this support in our Support System rather than here. This promotes faster response times. Please visit the page below for further information
https://tempoplugin.jira.com/wiki/display/JTS/Getting+Help+and+Support

Regards,

Susanne

 

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