Getting an exception error while using Bulk Clone

[Melanie Wu]

I am trying to clone multiple issues in my JIRA project using bulk clone. I followed the steps listed in the documentation, however, when I click "BulkClone", I am getting the error:

Exception: An Exception occurred while cloning the issues corresponding to the specified filter.

What am I doing wrong?

Thanks

[Lars Broden]

Thanks Matt,

That should be sufficent to Nail the problem.

Will be back shortly after analysis & debugging

Kind Regards

Lars Broden

[Lars Broden]

Great!!

[John Kelly]

Sorry for the delay, I wasn't able to test the newest version until just now, but it seems like everything is working.  Thanks!

[Lars Broden]

Great!

[Melanie Wu]

VICTORY!

Thanks Lars and everyone else. I did not have access to the logs until just now, but it is fixed and working!

[Lars Broden]

John/Matt

a BulkClone 1.0.15.2 has now been published on the Marketplace that should resolve the issue referring to the earlier error log you sent.

Good luck

Lars Broden

[Nicușor Vucescu]

Hi,

Version 1.0.15.2 will be out soon and it offers support for the above scenario.

Thank you very much for your input and looking forward to receiving feedback on the above error once 1.0.15.2 is installed.

Best,

Nicu

[Nicușor Vucescu]

Hi,

This is not the same error, they are different.

• first error - line 430
• second - line 444

The above error occurs because your issue does not have a priority, is that correct?

• Was that issue result of a csv import where the priority field was not specified?

The current bulk clone has a lot of data validations and it will not succeed in cloning an issue until the issue data is valid.

Best,

Nicu

[Lars Broden]

Ok, were on it, stay tuned..

Lars

[John Kelly]

Yes! Downgrading to 1.0.11 allowed me to clone without error

[John Kelly]

We're still seeing the error on the newest version, here is the trace:

/secure/BulkCloneDetails.jspa [jira.plugins.bulkclone.BulkCloneDetails] An error has occured:
java.lang.NullPointerException
at com.lbcg.jira.plugins.bulkclone.BulkCloneDetails.doExecute(BulkCloneDetails.java:444)
at webwork.action.ActionSupport.execute(ActionSupport.java:165)
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:88)
at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) <+5> (ChainedInterceptor.java:16) (DefaultInterceptorChain.java:35) (GenericDispatcher.java:225) (GenericDispatcher.java:154) (JiraWebworkActionDispatcher.java:152)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) <+2> (ApplicationFilterChain.java:303) (ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) <+14> (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (XContentTypeOptionsNoSniffFilter.java:22) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (HeaderSanitisingFilter.java:44) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
at com.idalko.jira.plugins.igrid.WebResourceIncludeFilter.doFilter(WebResourceIncludeFilter.java:161) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38) <+8> (AbstractHttpFilter.java:31) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) (ContextFilter.java:25) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.intenso.jira.contentinjection.filter.ContentInjectionFilter.doFilter(ContentInjectionFilter.java:69) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36) <+23> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AccessLogFilter.java:103) (AccessLogFilter.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (XsrfTokenAdditionRequestFilter.java:54) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (SiteMeshFilter.java:181) (SiteMeshFilter.java:85) (SitemeshPageFilter.java:124) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.quisapps.jira.fieldsecurity.filter.FieldSecurityFilter.doFilterChainWithProfiling(FieldSecurityFilter.java:212)
at com.quisapps.jira.fieldsecurity.filter.FieldSecurityFilter.doFilterInterval(FieldSecurityFilter.java:152)
at com.quisapps.jira.fieldsecurity.filter.FieldSecurityFilter.doFilter(FieldSecurityFilter.java:58) <+22> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (SecurityFilter.java:239) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (TrustedApplicationsFilter.java:100) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (BaseLoginFilter.java:172) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70) (OAuthFilter.java:69) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+13> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ProfilingFilter.java:99) (JIRAProfilingFilter.java:19) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractJohnsonFilter.java:71) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208)
at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) <+10> (UrlRewriteFilter.java:394) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (GzipFilter.java:82) (GzipFilter.java:59) (JiraGzipFilter.java:55) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:41) <+4> (AbstractHttpFilter.java:31) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+40> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractCachingFilter.java:33) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractEncodingFilter.java:41) (AbstractHttpFilter.java:31) (PathMatchingEncodingFilter.java:49) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (JiraStartupChecklistFilter.java:79) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (MultipartBoundaryCheckFilter.java:41) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (JiraFirstFilter.java:60) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (StandardWrapperValve.java:220) (StandardContextValve.java:122) (AuthenticatorBase.java:501) (StandardHostValve.java:171) (ErrorReportValve.java:103) (StandardEngineValve.java:116) (AccessLogValve.java:950) (CoyoteAdapter.java:408) (AbstractHttp11Processor.java:1070) (AbstractProtocol.java:611) (JIoEndpoint.java:316)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Unknown Source)

[Matt Clemens]

never mind!  I'm not awake yet today.. i had put in a label for the bulk clone and was not thinking and put a space in it.

[Lars Broden]

Can you clone without problems with the 1.0.1.1 release? Lars

[John Kelly]

Added a comment below, downgrading to 1.0.11 worked.

[Matt Clemens]

Lars

Thanks for the update.  Now when running the clone we see the following..

Error

Spaces not allowed in label names or label suffix exceeds max length (50 Characters in total).

[Lars Broden]

Ok Matt we finally nailed the problem that it needs to also cloned unassigned assignees, this has now been handled.

A new version 1.0.15.1 has now been published and this problem should be history

Good Luck

Lars Broden

[Matt Clemens]

Wait.. I spoke too soon.. after digging deeper in the logs it does show this..

/secure/BulkCloneDetails.jspa [jira.plugins.bulkclone.BulkCloneDetails] An error has occured:

java.lang.NullPointerException

        at com.lbcg.jira.plugins.bulkclone.BulkCloneDetails.doExecute(BulkCloneDetails.java:430)

        at webwork.action.ActionSupport.execute(ActionSupport.java:165)

        at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:88)

        at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)

        at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)  <+5> (ChainedInterceptor.java:16) (DefaultInterceptorChain.java:35) (GenericDispatcher.java:225) (GenericDispatcher.java:154) (JiraWebworkActionDispatcher.java:152)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)  <+2> (ApplicationFilterChain.java:303) (ApplicationFilterChain.java:208)

        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)  <+14> (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (XContentTypeOptionsNoSniffFilter.java:22) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (HeaderSanitisingFilter.java:44) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)

        at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)

        at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38)  <+8> (AbstractHttpFilter.java:31) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) (ContextFilter.java:25) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)

        at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)

        at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)

        at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)

        at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)

        at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)

        at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)  <+23> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AccessLogFilter.java:103) (AccessLogFilter.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (XsrfTokenAdditionRequestFilter.java:54) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (SiteMeshFilter.java:181) (SiteMeshFilter.java:85) (SitemeshPageFilter.java:124) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)

        at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)  <+22> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (SecurityFilter.java:239) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (TrustedApplicationsFilter.java:100) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (BaseLoginFilter.java:172) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70) (OAuthFilter.java:69) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)

        at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)  <+13> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ProfilingFilter.java:99) (JIRAProfilingFilter.java:19) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractJohnsonFilter.java:71) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208)

        at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)

        at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)

        at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)  <+10> (UrlRewriteFilter.java:394) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (GzipFilter.java:88) (GzipFilter.java:59) (JiraGzipFilter.java:55) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)

        at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:41)  <+4> (AbstractHttpFilter.java:31) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)

        at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)  <+40> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractCachingFilter.java:33) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractEncodingFilter.java:41) (AbstractHttpFilter.java:31) (PathMatchingEncodingFilter.java:49) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (JiraStartupChecklistFilter.java:79) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (MultipartBoundaryCheckFilter.java:41) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (JiraFirstFilter.java:60) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (StandardWrapperValve.java:220) (StandardContextValve.java:122) (AuthenticatorBase.java:610) (StandardHostValve.java:171) (ErrorReportValve.java:103) (StandardEngineValve.java:116) (AccessLogValve.java:950) (CoyoteAdapter.java:408) (AbstractHttp11Processor.java:1070) (AbstractProtocol.java:611) (JIoEndpoint.java:316)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

        at java.lang.Thread.run(Unknown Source)

[Matt Clemens]

Lars

I installed the new version and re-ran the clone but unfortunately this is all that is logged in atlassian-jira.log.

/secure/BulkCloneDetails.jspa [jira.plugins.bulkclone.BulkCloneDetails] An error has occured:

The web page displays this when it fails..

Error

Exception:An Exception occurred while cloning the issues corresponding to the specified filter.

[Lars Broden]

Hi,There is a BulkClone 1.0.15 out with  more extensive error logging built in.

Please upgrade, rerun and send us the error log at lars.broden@lbconsultinggroup.org

Cheers

Lars Broden

[Lars Broden]

Ok, we Will shortly provide a 1.0.14.1 version with some extended error logging to se exactly what is going on here.

stay tuned...

Lars Broden

[Matt Clemens]

I tried clearing the plugin caches and restarting.. still not working.

Trying to bulk clone 450 issues.

we get the exact same error.. and in the JIRA log we see..

/secure/BulkCloneDetails.jspa [jira.plugins.bulkclone.BulkCloneDetails] [Ljava.lang.StackTraceElement;@1c65c54c

[Melanie Wu]

Hey Matt,

Still trying to work Lars' suggestion on my end. Will let you guys know!

Thanks

[Matt Clemens]

Melanie

Did Lars suggestion resolve the issue?

[Lars Broden]

Hi, This is most likely a plugin cache error. shutdown your jira server, clear the plugin cache and restart the jira server and It should work.

Also clear your browser cache and reastart the browser

If you still have a problem, I would need portion of the jira log posted which causes the error

Cheers Lars Broden

[Melanie Wu]

JIRA v6.3.13

BulkClone v1.0.13

[Lars Broden]

Your JIRA version and BulkClone version?