Good afternoon, how to create a filter to see the number of requests for assignee to another project ?

[Yuliy]

Thanks!

[Nic Brough -Adaptavist-]

I'm not sure what you might mean by "assignee to another project".

Your search is simple though:  Project = "another project"

To get the number of requests, save that and put a gadget on your dashboard - use "filter statistics" gadget and tell it to report on your filter and with "assignee" as the statistic.

[Yuliy]

in another it is called escalate to Help Desk 

[Nic Brough -Adaptavist-]

Mmm, I'm not sure I understand, but do you mean you have issues in a project and you move them to another one by using "escalate to help desk"?  Or do you just go through a workflow transition for "escalate"?

[Yuliy]

Yes, i have issues in a project and i move them to another one by using "escalate to help desk"

I need to see how much I escalate task in the past month for example

[Nic Brough -Adaptavist-]

Ok, I'm curious about what "escalate to helpdesk" means, but on the assumption it really does move the issue from project to project, I don't think there's an easy answer.  It would be ideal if you could use "project = X and project was Y" to detect this, but the "was" function doesn't work for projects (yet).

There are some add-ons that can report on moved issues.

[Yuliy]

1.  users create a task project = X 

2. I take this task - assign to me status 

   In Progress 

   3. the task is not in our competence I move in other project Y
   this function called escalate to HelpDesk

   HelpDesk - this name project 
   I need to see how much I escalate task in the past month for example -

     such a filter can not be done?

[MattS]

It's a shame that the JQL "changed" operator does not support the Project field