How can i search all comments that tag specific users?

[Jesse Oveson]

Hello!

I am looking to be able to search any Comment that my boss is tagged in.


I feel like there is a way to do this (guessing thru an Advanced Search), but i do not know how or if its possible.


Does anyone know how to do this or have any insight if this is possible?


Thank you!

[Bryan]

Using the User ID of the person works. Finding the user ID takes a few extra steps. Here's how to get it and use it:

1. Click on the mention to pop up the account card:
2. Click on "view profile". This will take you to a page with an address like https://example.atlassian.net/jira/people/fa362d8aaabf4d2d879b13b95a9c998b
3. The User ID is the long string, which you can use in your JQL query:

   comment ~ "fa362d8aaabf4d2d879b13b95a9c998b"

This will return the stories that have comments with the mention, but not ones that only have comments written by the person.

[Payne]

You can use the ~ contains operator and the username of the person of interest. e.g.

comment ~ payneseal

[Jesse Oveson]

Hi Payne,

I think i have tried this.  But it seems to return JIRA tickets that the person has created a comment in as well as being tagged in a comment.

Is this what you experience also?  

Not perfect, but better than nothing so far!  :)

[Payne]

No, since it's looking for text in the comment, it's returning only issues in which the person is mentioned. I have verified this in my system (Jira Server 7.12.1).

[Jesse Oveson]

Hmm.  

Interesting. Thanks for the info and help Payne.  

[Jeff Anderson]

I think that only works if the user name is a string that won't show up elsewhere; it's not really searching for the tag but the string.   So if the user name is 'joan' and someone makes a comment about joan or forwards email from her, then this search will include those results.   I have tried a number of things such as 

@Joan

'@joan'

'@joan smith'

\u0040joan

'joan smith'

and all  either fail, include too much, or include nothing