Nope, I've been really stupid here. I have a blind spot on this particular problem, and I forget it EVERY time it comes up.
I am really sorry.
The advice to turn off "allow unassigned issues" is correct, but you can't make Assignee mandatory with field configurations. Your only option is to put some validators into the workflow. Which is not pretty for the users.
There is some info here:
Making 'Assignee' field required when 'Allow unassigned issues' is turned ON in General Configuration
Basically, it says that you need to use a third-party plug-in: JIRA Suite Utilities
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I'm faced with this issue and here's what I'm trying out...
I'll update if this works out.
Nope - I ended up going with just a workflow validator on the Assignee. That seems to work perfectly.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
It's not perfect, but allow for create issue with unassigned users. Assuming your tickets go to the backlog, it's not a big deal as most backlog items are not being worked on and are generally unassigned.
Then, to transition to via Start Work, or In Progress, place a validator on the Assignee field. The user will get a red error message the Assignee is required.
This makes assignee required to start work on a JIRA configured for unassigned issues.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Field configurations, or turn off "allow unassigned issues" in global configuration.
There is documentation on this stuff you know, and it's searchable - see https://confluence.atlassian.com/display/JIRA/JIRA+Documentation
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Field configuration related to assignee doesn't have required option.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.