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How can you give a read only user access in reporting capability in jira service desk?

Michelle Pierson
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October 25, 2018

Hello! I am trying to grant access to reporting for our client services team in service desk, although they are "read only" users. Is this possible?

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Amirul Ikhwan Omar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 28, 2018

Hey Michelle,

If the users is an agent in a Service Desk project and they will have a read-only access to the report. The only one that can edit the report is a user with Administrator roles.

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