How do you bulk delete from service desk queues?

[John Long]

I could bulk edit and delete from software projects, but service desk queues don't have the select box to the left of each row.  Am I able to bulk anything in service desk queues?  Is there a way to view my service desk issues not in queues so I can bulk edit/delete like in software projects?

[Alexey Matveev]

Hello,

Right now this functionality is not available in Queues. You can vote for the issue below for letting Atlassian developers know that this functionality is desirable

https://jira.atlassian.com/browse/JSDSERVER-5527

[Karthik Sriraman]

Yes this would be a very nice feature to have!

[PennyD]

Looking forward to this feature.

[JD]

Same here, this functionality should have been added much like deleting bulk emails or messages from a phone. 

[LarryD]

For real?!??!??!?  WOW!

[Alessandro Avagliano]

Is this feature still unavailable as of 2019 ?

[Carolynn_Carriger]

Looks like it and the feature request link shared earlier in the thread is for JSD on Server...my company is on cloud so even though I voted for the JDS feature request, it might not help me.

[Jared Lindquist]

+1 this is insanity for people trying to automate integration, this needs to be available.

[LarryD]

How much longer are you going to make us wait Atlassian?!?!?!

[Jared Lindquist]

i found a crappy way to do this.

go to search, then click this:

\

Once there, filter for what you want to delete.

once you have ONLY what you want to delete.

Click this in the upper right.

Then bam, you're done.

[LarryD]

When dealing with a lot of tickets, this way is slow, and slows down the productivity of my help desk techs, A LOT. Just been too busy to switch products, but am going to soon....