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How many request type we can create with one issue type?

anjali s March 12, 2024

How many request type we can create with one issue type?

2 answers

2 votes
Rilwan Ahmed
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 13, 2024

Hi @anjali s ,

You can create multiple request types for a single Issue type.

More details about request type is in  https://confluence.atlassian.com/servicemanagementserver/setting-up-request-types-939926357.html

1 vote
John C
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March 12, 2024

@anjali s - Can you explain a bit more what you are trying to do here?  The question doesn't quite make sense, since Request Types and Issues Types are actually two different things for two different Atlassian products.

Susanna Babayan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2024

Hi John! I'm not sure but I think Anjali means how many issue types can be used for the same request type. As in, multiple request types can all be of the same issue type

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