How to automate JIRA ticket creation from email with REST API

[KRevathy]

Request for Help!

In our project, we are planning to automate the JIRA ticket creation from email with REST API without using the paid services.

Thanks in advance.

[Oleksiy Ohmush · Accepted solution]

Hello,

Maybe this will help you:

https://confluence.atlassian.com/adminjiracloud/creating-issues-and-comments-from-email-779288896.html 

[KRevathy]

Hi,

Thanks for your reply.

The above link is showing the solution when JIRA admin wants to automate the ticket creation.

Can you please give me a workaround when a normal user wants to Automate the process

[Oleksiy Ohmush]

Jira users doesn't have access to do such things.

You may try to create tickets via API directly, using this examples:

https://developer.atlassian.com/server/jira/platform/jira-rest-api-examples/ 

Another ways to resolve your problems - using plugins, but almost all of them are paid.