I was able to fix the URL issue through the server file in the backend.
Are you using a reverse-proxie? I think this article will help you: https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-apache-http-server-mod_proxy_http-806032611.html
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@Maksim Smetannikov , Would a reverse proxy cause @Avi Nash 's issue with Marketplace apps as well? (See this thread.) It sounds like it would, but my networking knowledge is slim.
-Scott
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Hi @Scott Theus reverse-proxy itself can not cause such a problem as in this thread
The problem is usually the lack of Internet access from the server on which jira is installed.
You proposed the most correct solution to this problem.
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Dear @Avi Nash,
normally this is done by the DNS in your system, that assigns a domain name to an IP address. At least you could set this in your local
/etc/hosts
1.2.3.4 mydomain.com
But this can be overwritten by your network.
Note: The base URL must not be equivalent with the FQDN. It could differ. For example
FQDN = mydomain.com
BaseURL = https://mydomain.com/jira
So long
Thomas
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