How to change issues status on assign

[Ekaterina]

Dear sirs,

help me please. How we can change the issue status automatically on it's assignment. For instance when I'm assigning some issue from user A to user B it's status is being changed automatically from In progress to Open?

[Ekaterina · Accepted solution]

We've finally solved this by creation of plugin, that intercept event and make a status change.

[huangbe]

Hi,
This plugin you're referring to, did you "create" one yourself like you said?
Or did you successfully used the Script Runner plug-in?

[Ekaterina]

I've created this myself.

[Marco Paleani]

My solution is: Builtin Script Listener from Addon: "Script Runner":

Use a "Fast-track transition an issue"

select the event "Issue Assigned"

choose the related Projec(s)

set the Status where you like to automate at Condition: issue.status.name == 'Acknowledged'

set Action you like. e.g. open(101) (check your workflow)

only issue: sometimes you need to reload the page to see the statuschange

[Sam]

Hi,

Can you please help me create a groovy script:

If Assignee field was changed from "Unassigned"

then

move an issue to "status name"

I'm trying to use "Fast-track transition an issue"

Events: Issue Assigned

Condition: I'm not sure

Action: status name

Thank you

[Tom Moors]

Hi Evgenly,

You can accomplish this with the Jira Toolkit plugin (https://plugins.atlassian.com/5142):

This plugin comes with a very powerful feature, the AutoTransitionListener. More information can be found here: https://studio.plugins.atlassian.com/wiki/display/JTOOL/Auto+Transition+Listener

Basically it comes down to this:

• You configure the listener to listen to:
  1. assign events..
  2. on issues in your specific project..
  3. in the status "In Progress"
• And provide the transition that needs to be triggered (e.g. "Stop progress"), this transition will bring your issue back to the "Open" status.

If this might not be good enough, it's possible to accomplish it with some scripting - but let me know how this one goes!

Cheers,

Tom

[Jonathan Hult]

New links to plugin:

• https://marketplace.atlassian.com/plugins/com.atlassian.jira.toolkit/
• https://ecosystem.atlassian.net/wiki/display/JTOOL

[Marco Paleani]

Script Runner still works with latest Version of JIRA

[huangbe]

Hi,

This question seems to be 1 year old.

I am now wanting the same function. As in when I click on "Assign" button, I want the status to move to "Open" instead of having to click on workflow to achieve this.

So which of the above suggest works?

I tried to look into https://plugins.atlassian.com/5142, it's giving me a page not found.

[Ekaterina]

Thank you so much! :)

[Ramiro Pointis]

A solution could be modify the workflow adding a step with the name 'Assign issue' that goes from 'In Progress' to 'Open'. But you will need to verify because it could be redundant with the option 'Assign' .