How to control editing of closed tickets

[PSL_MartynWhitlock]

We have a requirement to allow certain groups of users to edit closed tickets. This can currently be done be administrators only. We have turned off the general editable functionality for closed tickets as we do not want external clients to have this ability. Is there a way to allow specified internal users to edit closed tickets without allowing all users?

[Mike Friedrich]

If you want to do it per project and not globally, create a transition in the work flow from Closed to Closed (to itself). The set a permission validator on this transition as needed and assign a custom screen which contains the fields you want to allow to edit.

[Mike Friedrich]

I meant Conditions, not Validators.

[Richard Jones]

that's what Ive done and it works well in our company :)

[Nic Brough -Adaptavist-]

Yes, you can set properties that say stuff like "not editable, except by group X" (same place you found the general "issue editable" flag)

See https://confluence.atlassian.com/jira/workflow-properties-189949.html

The obvious example is in the doc, as you'd expect - jira.permission.edit.group=jira-administrators limits edit to just administrators.