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How to integrate jira with wazuh ?

Amiqul Islam Amik December 20, 2022

Hi team

I want to send alert from Wazuh and want to create tickets in Jira. 

Please help me what to do in Jira for achieving above scenario ? 

1 answer

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Sriram Kancharla December 20, 2022

Hi Amiqul, I can see from Wazuh documentation that email alerts can be sent from the system.

There is an 'incoming email handler' feature in Jira, that automatically created Jira issues or comment on existing Jira issues.

More about this feature can be found here.

https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/#Configure-a-mail-handler

This configuration has to be performed by the jira administrator.

Hope this helps, Sriram

Amiqul Islam Amik January 4, 2023

Thank you very much for your response... 

I am facing problem when trying to connect incoming mail server to my gmail account. 

Its giving multiple errors like TimeoutException , Invalid credentials . I checked everything.. credentials are ok.. setup IMAP as per documentation.. but no success

Please suggest what should i do ? I installed Jira-Software in Windows 10 machine

sriramcse31 January 29, 2023

Happy that I was of help.

For the issue you mentioned, can you check if the below troubleshooting steps helps?

https://confluence.atlassian.com/jirakb/comments-and-issues-not-created-from-the-incoming-email-handler-779160665.html

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