How to modify the JIRA mail sender's name

[yuan xingyang]

JIRA MAIL default the sender form is xxxx@gmail.com;I want the recipient to see the sender is the "JIRA Server";What solution can be.

Thanks!

[Dipti Ranjan Behera · Accepted solution]

In general configuration section of Jira , you have 'EMAIL FROM'.

here you can put ${fullname}

[Mathiyalagan]

Hi All,

     Could please any one help me to fix this issues.

We have changed email server and updated outgoing email config. After this changes all emails not adding user fullname at prefix of emails sender but my instance "Email From" is remains same "${fullname} (JIRA)"

Old: Mike Nike (JIRA)[jira@xx.com]

new:jira<jira@xxx.com>

[guillaume michaud]

  I had this problem too.
in System, Outgoing Mail, changes the From address to an address not known in the office address book

[Christian Czaia [Decadis AG]]

You can change these things in Administration-->Outgoing Mail Servers

Just type "g+g" when you are in the Administration Tab and search for Mail

Cheers,
Christian

[yuan xingyang]

Hi Christian

Thank you for your answer,but not the answer I wanted.Is the name of the sender that I want is "JIRA Server",not the message subject is "JIRA Server".For example

sender subject .......

JIRA Server ...... .......

[guillaume michaud]

 it's been 5 years but I've had this problem also lately.
in System, Outgoing Mail, changes the From address to an address not known in your office address book

after that in system, settings, Email From will display the right thing $ {fullname} or $ {email}

[Keith Howard]

Ours is formatted as ${fullname} (JIRA).
It's been sending emails as User Name (Jira) as long as we've had it and suddenly it's only sending them as Jira.

Should I try re-entering the formatting. Does it matter if it's entered as ${fullname} or can I just say $fullname (JIRA) ?

[Christian Czaia [Decadis AG]]

Hi,

have you tried editing the "Email from" paramerter in General Configuration?

Specifies the From: header format in notification emails. Default is of the form "John Doe (JIRA) <jira@company.com>". Available variables are '${fullname}', '${email}' and '${email.hostname}'. Note that the actual address (e.g. 'jira@company.com') cannot be specified here - it is determined by the mail server or individual project configuration.

http://confluence.atlassian.com/display/JIRA/Configuring+JIRA+Options

[yuan xingyang]

Hi Christian

I have been trying to set ${email.hostname}and ${email},but no results.

[Christian Czaia [Decadis AG]]

What do you mean with no results, what does the email you are getting look like? I thought you might just want to add something like (Your Company JIRA server) or replace the $fullname with (JIRA Server).

[yuan xingyang]

Hi

No results mean is that mail does not seem to any changes,and I have been using the string "JIRA Server" to replace the $fullname,the mail still does not any changes!

Thanks!

[Christian Czaia [Decadis AG]]

Odd, I just replaced the $fullname with "JIRA Server" and I got the right header

[anfield leung]

Is it possible to change the name dynamically with the actual address? e.g. ABC <abc@xxx.com>, XYZ <xyz@xxx.com> ?

[Scott Kerr]

What's the answer for 6.4? I tried setting the prefix to '${fullname} (JIRA)' (no quotes) and it came back '{$fullname} (JIRA)' (no quotes), instead of using the currently logged in user name.

[Christian Czaia [Decadis AG]]

You can change these things in the Administration-->Outgoing Mail Servers